User journeyThe steps a user takes to do a task, scored by how each one felt.Copy MarkdownView MarkdownThemeKohuKohu DarkDefaultShipping a first deployCopy sourceOpen in PlaygroundA new engineer's first deploy54321Set upInstall the toolchainEngineerGet access tostagingEngineerPlatform teamChangeFix a typo on thepricing pageEngineerWait for CIEngineerShipGet a reviewEngineerReviewerSee the fix inproductionEngineerEngineerPlatform teamReviewerA new engineer's first deploySet upInstall the toolchain2EngineerGet access to staging1EngineerPlatform teamChangeFix a typo on the pricing page5EngineerWait for CI2EngineerShipGet a review4EngineerReviewerSee the fix in production5EngineerA new engineer's first deploySet upInstall the toolchain2EngineerGet access to staging1EngineerPlatform teamChangeFix a typo on the pricing page5EngineerWait for CI2EngineerShipGet a review4EngineerReviewerSee the fix in production5EngineerSeveral actors in a bug reportCopy sourceOpen in PlaygroundReporting a bug in a mobile app54321Find itApp crashes onuploadCustomerSearch the helpcenterCustomerReport itSend logs tosupportCustomerSupport agentReproduce thecrashSupport agentDeveloperFix itFix ships in anupdateCustomerDeveloperCustomerDeveloperSupport agentReporting a bug in a mobile appFind itApp crashes on upload1CustomerSearch the help center2CustomerReport itSend logs to support3CustomerSupport agentReproduce the crash4Support agentDeveloperFix itFix ships in an update5CustomerDeveloperReporting a bug in a mobile appFind itApp crashes on upload1CustomerSearch the help center2CustomerReport itSend logs to support3CustomerSupport agentReproduce the crash4Support agentDeveloperFix itFix ships in an update5CustomerDeveloperTaking the morning ferryCopy sourceOpen in PlaygroundTaking the morning ferry54321Before boardingBuy a ticket in theappCommuterFind parking at theterminalCommuterCrossingGet a coffee ondeckCommuterDeckhandWatch the harborsealsCommuterArrivalWait for the ramp tolowerCommuterCommuterDeckhandTaking the morning ferryBefore boardingBuy a ticket in the app4CommuterFind parking at the terminal2CommuterCrossingGet a coffee on deck5CommuterDeckhandWatch the harbor seals5CommuterArrivalWait for the ramp to lower3CommuterTaking the morning ferryBefore boardingBuy a ticket in the app4CommuterFind parking at the terminal2CommuterCrossingGet a coffee on deck5CommuterDeckhandWatch the harbor seals5CommuterArrivalWait for the ramp to lower3CommuterPreviousTimelineNextXY chart